September 16, 2009

Great Customer Service

I just want to post on some great customer service I received this week. My Pro Mariner on board charger quit working 2 weeks ago. I ran through the test procedures in the manual to no avail and called the service center for my options. The guy told me to box it up and send it in for them to look at. Yesterday when I got home there was a box by the door. I saw it was from Pro Mariner and was surprised because I had not heard from them. I opened it and found a brand new charger to my surprise it was an better model than I had. Considering it was 4 years old they went above and beyond what I had expected. So thanks to Pro Mariner for some great customer service. If you are in need of a new on board charger take a look at the Tournament Series chargers. If you should ever need it their customer service is second to none.

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